Flexibility & Confidence with Regent Reassurance

WHAT IS REGENT REASSURANCE?

Regent Reassurance is a policy that seeks to give you flexibility, choice and the confidence to plan your Regent Seven Seas Cruises vacation. Regent Reassurance allows new and existing reservations that have paid in full to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit.

WHAT SAILINGS QUALIFY UNDER REGENT REASSURANCE?

For reservations made with our Return with Regent offer between May 18 and July 31, 2020 on voyages embarking through December 2022, guests who have paid in full have the option to cancel up to 15* days prior to departure date and receive a 100% Future Cruise Credit.

For all reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit.

Aerial view of Regent ship sailing between mountains

IF I CANCEL UNDER REGENT REASSURANCE, WHICH ITEMS WILL BE INCLUDED IN THE FUTURE CRUISE CREDIT?

The Future Cruise Credit will include 100% of the cruise fare paid in addition to any air charges, hotels, land programs, visas and RegentCare Travel Protection Program charges.

The following ancillary items purchased through Regent Seven Seas Cruises will be refunded to the original credit card used for payment:

  • Shore excursions and/or shore excursion packages
  • Reservations for the Culinary Arts Kitchen
  • Taxes

HOW LONG WILL I HAVE TO REDEEM MY FUTURE CRUISE CREDIT?

The Future Cruise Credit may be applied toward a new reservation(s) made within one year of the Future Cruise Credit issue date. The Future Cruise Credit may be used toward a new reservation(s) for any voyage sailing before December 31, 2022.

WHAT IF THERE IS A DIFFERENCE BETWEEN THE FUTURE CRUISE CREDIT AMOUNT AND THE FARE ON THE FUTURE RESERVATION?

If the cruise fare on the future reservation exceeds the amount issued on the Future Cruise Credit, you will be responsible for the difference. If the cruise fare on the future reservation is less than the amount issued on the Future Cruise Credit, you will be issued a new Future Cruise Credit with the remaining amount, which must be used within one year of the issue date on any voyage sailing before December 31, 2022.

IF I HAVE NOT PAID IN FULL, CAN I TAKE ADVANTAGE OF REGENT REASSURANCE?

Regent Reassurance is available to guests who have paid in full on applicable voyages. Guests who are outside of final payment may elect to pay their reservation in full, at which point the guests would be eligible for Regent Reassurance. Otherwise, for reservations outside of final payment, the standard cancellation schedule would apply and can be found in the Terms and Conditions on our website: www.RSSC.com/legal

HOW MUCH DOES REGENT REASSURANCE COST, AND HOW DO I ENROLL?

There is no cost with Regent Reassurance.

Guests who make new reservations with our Return with Regent offer between May 18 and July 31, 2020, have the option to cancel up to 15* days prior to departure date and receive a 100% Future Cruise Credit.

Guests with existing or new reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020 have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit.

TERMS & CONDITIONS

Effective May 27, 2020

For reservations made by May 31, 2020, on all voyages departing on or before December 31, 2020, guests who have paid in full and cancel their applicable voyage at least 48 hours prior to the departure date are eligible to receive a 100% Future Cruise Credit.

For reservations made between May 18 and July 31, 2020, on voyages departing by December 31, 2022, guests sailing in Deluxe Window through Master Suites (Category MS-H) who have paid in full and cancel their applicable voyage at least 15 days prior to the departure date are eligible to receive a 100% Future Cruise Credit; for Full Grand Voyage and Full World Cruise reservations, along with Regent Suite reservations (Category RS), guests who have paid in full and cancel their applicable voyage at least 65 days prior to departure date are eligible to receive a 100% Future Cruise Credit.

Departure date is the date on which travel begins, inclusive of cruise travel, air travel, hotel reservations or land programs booked through Regent. The Future Cruise Credit must be applied towards a new reservation made within 1 year of the Future Cruise Credit issue date. The Future Cruise Credit may be used toward a new reservation for any voyage departing before December 31, 2022. When reserving your next Regent voyage, please advise  your Travel Advisor that there is a Future Cruise Credit in your name. To be eligible for Regent Reassurance, the reservation must be paid in full. Additional restrictions may apply; Regent Reassurance program subject to change.

See more here: https://www.rssc.com/RegentReassuranceFAQ

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